Operated by Ensign UK Ship Registration. Independent maritime registration assistance.
01Who provides the service
Ensign UK Ship Registry is operated under the name Ensign UK Ship Registration. We provide independent maritime administrative assistance. We are not the UK Government, UK Ship Register, MCA or Ofcom and do not claim their endorsement.
02Your application request
Submitting an application or enquiry does not confirm eligibility, take a payment or file your application with an authority. We review your owner and vessel circumstances and confirm the applicable scope and documents before payment.
03Scope and prices
Published package prices are in EUR and include applicable government charges within the confirmed scope. Any work outside that scope requires a fixed quotation that you accept before payment. Company formation is not included in the published registration packages. Registration and MMSI/radio licensing are separate processes.
04Partner prices and Priority
Partner prices apply only after account verification and explicit business-partner approval. Corporate vessel ownership alone does not qualify. Priority is a single additional EUR100 charge per eligible order and concerns our team's handling, not a guaranteed authority decision or completion date. Standalone MMSI is not eligible for Priority. Your confirmed quotation records the applicable total.
05Documents and authority decisions
Provide accurate owner, vessel and equipment information and tell the team about corrections. Use your private portal for requested identity and title documents. File receipt, security checks and document approval are different steps. Only the relevant authority can make the registration or licensing decision; we do not guarantee approval.
06Cancellation and full refunds
You may request a full refund of the amount paid to us at any stage, for any reason. If your registration does not go through, we also refund the full amount paid to us. Refunds are initiated within two working weeks of your request, or sooner where applicable law requires. Read our full refund policy for how to contact the team. Nothing in these terms restricts your statutory rights.
07Contact and support
Contact direct@ukshipregistry.com or use your case messages for an existing application. Support hours are Monday–Friday, 09:00–01:00 the following day, UK local time (GMT/BST). Our reply target is approximately 30 minutes during staffed hours; busy periods may take longer. This is a target, not a guaranteed response time or a measured average.